The new procedure has cut the deadline for filing an administrative complaint from 10 to 7 working days. A mandatory complaint structure has also been introduced: a complaint that does not specify the particular violation is not accepted.
New requirements:
- The specific decision being appealed must be identified (number, date, official).
- A numbered list of evidence.
- Signature of the director or an authorised person holding a power of attorney.
Risk: An incorrectly drafted complaint is returned without consideration, and the deadline may be missed.
Solution: Prepare a complaint template in advance. Or delegate it to a broker who knows the current forms.