Forecasts based on EU and Ukrainian trends:
- Product classification: 80% of standard SKUs will be processed by AI without human involvement.
- Document checks: OCR + NLP will verify that the invoice matches the declaration in real time.
- Risk assessment: customs will switch to predictive analytics instead of random checks.
What will not be automated: appeals against disputed decisions, negotiations with customs, court support. Where reasoning is needed, a human is needed.